Reimbursement Request Deadlines
This article applies to you if you have a Via Benefits reimbursement account (sometimes known as a Health Reimbursement Arrangement).*
There isn't a deadline for you to submit reimbursement requests for the prior year if your former employer allows unused funds to rollover to the next plan year or if new funds can be used to pay for previous year's expenses.
A deadline is set for submitting reimbursement requests if your former employer requires you to use funds within the plan year. Refer to your plan documents to confirm the reimbursement request submission deadline.
For example, if your former employer or benefits provider offers a plan that goes in to effect January 1, 2022, the deadline to submit your reimbursement requests is generally three months (March 31, 2023), six months (June 30, 2023) or twelve months (December 31, 2023).
You can obtain employer-specific information on the Via Benefits Accounts mobile app, on the website, or by calling us.
Via Benefits Accounts Mobile App
You can view your expense deadline on the mobile app dashboard.
Website
To find your claim submission deadline on the website, follow these steps:
1. Sign into you account.
2. Select View account under Funds & Reimbursements.
3. The claim submission deadline appears on the dashboard. You don't have a deadline if no information appears.
Note: There's additional information in the yellow box.
Call us at 1-866-322-2824 (TTY: 711) for further assistance.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.
